Privacy Policy

This Privacy Policy describes how Greenhub Inc. ("Greenhub," "we," "us," or "our"), based in Henderson, Nevada 89052, handles personal information in connection with its websites, inquiry forms, referral activities, statement-review requests, website assistant, and related communications.

Greenhub is solely a referral service, not the provider of the services to which we refer you. Independent providers supply payment processing, merchant accounts, banking, payment gateways, point-of-sale products, equipment, leasing, financing, and other referred products or services. Their collection and use of information are governed by their own privacy notices and agreements. This policy does not replace those notices.

This policy addresses information we handle for our own activities. A separately executed agreement or privacy notice may apply to an agent account or other business relationship.

• Information you submit: your name, business or DBA name, email address, phone number, website, industry, estimated processing volume, business needs, notes, and other details you choose to provide.
• Documents: processing statements, images, PDFs, and other materials submitted for review. These may contain financial details, merchant identifiers, transaction totals, fees, and personal information included in the document.
• Communications: messages, inquiries, follow-up correspondence, and the content you enter into the website assistant.
• Referral and account information: the referring agent, referral source, and information needed to manage a referral or an authorized account.
• Technical information: our website and supporting services may process IP addresses, browser and device information, request logs, security events, and page-request information. Our forms record campaign parameters when included in the page URL.

Please provide only information necessary for your request. Do not submit full payment-card numbers, security codes, bank-login credentials, passwords, Social Security numbers, or unrelated sensitive information through public forms or chat. Redact unnecessary personal and financial identifiers from statements before uploading. Provide underwriting documents only through the secure process designated by the applicable provider.

We use information to respond to inquiries; understand your business needs; review materials you request us to review; identify potential providers; facilitate introductions and follow-up; manage referral records and authorized accounts; maintain and protect our website; detect abuse; and comply with applicable legal obligations. We may also use referral-source information to understand how inquiries reach us.

Where applicable law requires a lawful basis, we rely on the basis appropriate to the activity, which may include your consent, steps requested before entering an agreement, performance of an agreement, our legitimate business interests subject to your rights, or a legal obligation. We obtain additional consent where required.

When you ask us to identify or contact providers, we may share relevant contact information, business details, and submitted materials with prospective independent providers and the agents assisting with your request. Information should be limited to what is reasonably needed for that referral. A provider may contact you, request additional information, conduct its own review, and make its own eligibility and pricing decisions.

We also disclose information to vendors supporting hosting, storage, communications, security, and other business operations, and to AI services when you use AI-enabled features. We may disclose information when reasonably necessary to comply with law or valid legal process, protect rights and safety, investigate misuse, or in connection with a business restructuring or transfer subject to applicable law.

Greenhub may receive compensation from providers for referrals or resulting business. Compensation does not make Greenhub the service provider. Whether a disclosure constitutes a "sale," "sharing," or similar regulated activity depends on the applicable law and circumstances; those terms can extend beyond cash payments. Any rights applicable to such disclosures are addressed below.

The website assistant stores conversation history in your browser’s local storage so the conversation can be restored. The assistant’s new-conversation control clears that saved history in that browser; it does not necessarily delete records already processed by supporting services. Authentication features may also use browser storage or cookies to maintain a session.

You can remove stored website data through your browser settings. Doing so may sign you out or clear preferences and chat history. Third-party websites and embedded or linked services may use their own storage and tracking technologies under their own notices.

Messages sent to the website assistant are processed by an AI service to generate responses. AI responses may be inaccurate and are not binding provider terms or professional advice. Do not enter confidential credentials or unnecessary sensitive information into the assistant.

We retain information for as long as reasonably necessary for the purposes described here, including managing ongoing referrals and business relationships, resolving disputes, maintaining necessary records, and satisfying legal obligations. Retention depends on the type of information and context; this policy does not promise a fixed deletion period.

We use reasonable administrative, technical, and organizational measures intended to protect information. No website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security. Access to information should be limited to those with a legitimate need. Report suspected unauthorized disclosure through the contact method below without sending additional sensitive information.

You may ask us to correct information, stop nonessential follow-up, or review a request to access or delete information we hold. Depending on your residence, the law’s applicability, and available exceptions, you may have rights to access, correct, delete, or obtain a portable copy of information; withdraw consent; restrict or object to processing; or opt out of certain sales, sharing, targeted advertising, or profiling. We do not represent that every privacy law applies to Greenhub.

Nevada residents may submit a request to opt out of a sale of covered information as defined by Nevada law. Other residents may submit requests under their applicable law, including through an authorized agent where permitted. We will honor applicable legally required opt-out preference signals to the extent they apply to our processing.

We may need proportionate information to verify identity or an agent’s authority before completing a request. Do not submit identity documents unless we specifically request a secure method. Exceptions may allow or require retention, including legal, security, and recordkeeping needs. We respond within the time required by applicable law and do not unlawfully discriminate for exercising a privacy right.

Where an appeal right applies, you may request reconsideration of a denied request using the same contact method and identifying it as a privacy appeal. You may also contact the relevant regulator or supervisory authority where permitted.

You can decline a referral before we share your information or ask us to stop further sharing for that request. This does not automatically retrieve information already provided to an independent provider; contact that provider directly to exercise rights concerning its records. You may opt out of promotional emails using any included unsubscribe mechanism or by contacting us. Necessary transactional or legal messages may still be sent.

Our website is intended for adult business users, not children under 18. We do not knowingly solicit personal information from children under 18. If you believe a child has provided information, contact us so we can review and take appropriate action.

Greenhub is based in the United States. Supporting services may process information in the United States or other locations whose privacy laws differ from yours. Where applicable law requires safeguards for international transfers, those requirements apply; merely using the website is not a waiver of statutory transfer protections.

For privacy questions, access or deletion requests, opt-out requests, or privacy appeals, email support@greenhub.io with the subject "Privacy Request — Greenhub Inc." Specify your request and a reply method. Do not include sensitive documents or passwords. Greenhub Inc. is based in Henderson, Nevada 89052.

We may update this policy to reflect changes in practices or law. The effective date identifies the current version. Where legally required, we will provide additional notice or obtain consent for material changes. Changes do not remove rights you already have under applicable law.

See also our Terms and Conditions.