Privacy Policy

Welcome to Greenhub! These Terms of Service (“Terms”) govern your access to and use of Greenhub’s websites, applications, services, and software (collectively, the “Platform”) provided by Greenhub Inc. (“Greenhub,” “we,” “our,” or “us”).

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use our Platform.Greenhub Inc. (“Greenhub”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and financial information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our websites, services, and software (collectively, the “Platform”).

This policy complies with applicable laws and regulations, including the Gramm-Leach-Bliley Act (GLBA), Payment Card Industry Data Security Standard (PCI DSS), California Consumer Privacy Act (CCPA), and the EU General Data Protection Regulation (GDPR), where applicable.

Information We Collect

We collect the following types of information:

Personal and Business Information

• Name, email, phone number
• Business name, tax ID, address
• Account login credentials

Financial Information

• Bank account and routing numbers
• Payment processing volumes
• Cardholder data (tokenized; we do not store raw PANs)
• Transaction histories

Technical Data

• Device identifiers, IP addresses
• Browser type and language
• Access times, pages viewed, and user actions

Compliance Data

• Government-issued IDs (for KYC/AML verification)
• Documents for business underwriting

How We Use Your Information

We use your data to:

• Verify and onboard your business
• Process and settle transactions
• Maintain payment network compliance
• Monitor for fraud, money laundering, and suspicious activity
• Provide technical support and operational updates
• Fulfill legal obligations and respond to law enforcement requests

Data Protection & Security

We take data security seriously and employ multiple layers of protection:

• Encryption: All sensitive data is encrypted in transit (TLS 1.2+) and at rest
• PCI Compliance: We maintain compliance with PCI DSS standards
• Limited Access: Internal access to personal data is strictly role-based
• Secure Infrastructure: Hosted on secure cloud environments with firewall protection, intrusion detection, and constant monitoring
• Penetration Testing & Audits: Regular security assessments to identify and fix vulnerabilities

We do not sell or rent your personal information.

Sharing Your Data

We may share information with:

• Payment networks & financial institutions to process transactions
• Third-party service providers that support KYC, fraud detection, and infrastructure
• Legal authorities in response to court orders or legal obligations
• Affiliates and agents acting on your behalf (if authorized)

All third parties are required to adhere to strict confidentiality and data protection agreements.

Your Privacy Rights

Depending on your jurisdiction, you have the right to:

• Access, correct, or delete your personal data
• Request information on how your data is used
• Object to or restrict certain processing activities
• Withdraw consent (where applicable)
• File a complaint with a supervisory authority

To exercise your rights, email us at support@greenhub.io.

International Transfers

If you are located outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. or other jurisdictions where Greenhub or its service providers operate. We ensure such transfers comply with applicable legal requirements, including the use of Standard Contractual Clauses where appropriate.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, regulatory, accounting, and fraud prevention obligations.

Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we’ll notify you via email or a prominent notice on our Platform. Continued use of our services means you accept the updated policy.

Contact Us

For any questions about this Privacy Policy or your personal data:

support@greenhub.io

(555) 123-4567

Nationwide Service